111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Extended Hour Hubs offer pre-booked appointments for West London registered patients at evenings and weekends. There are 2 hubs in West London:

St Charles Centre for Health – Integrated Care Centre
Exmoor Street
London
W10 6DZ

The Violet Melchett Clinic – Integrated Care Centre
30 Flood Walk
London
SW3 5RR

The extended hours hubs will provide the following primary care medical services, as a minimum requirement:

Clinical assessment, and treatment service to patients presenting with minor injuries and mild to moderate illnesses

Self-care management information and advice

Cervical screening and contraceptive services

Childhood immunisations and vaccinations

Wound Care

The following services will not be provided by the extended hours hub services:

Patients who are identified with a potentially life threatening medical condition which is not suitable for primary care management must be immediately and safely transferred to the relevant urgent and emergency care service

GP appointments relating to test results received

Long term condition reviews and care plans

Medication reviews

You will be able to access the HUBs services by asking your registered GP surgery or calling 111.